The Service is operated by VizzBees.

Business name

VizzBees

Location

France

Registered in

France

Contact email

support@vizzbees.com

These Terms of Use (“Terms”) apply when you create an account or use VizzBees, including the website, the workspace and the Roblox Studio plugin (together, the “Service”). By creating an account or using the Service you agree to them. If you do not agree, do not use the Service.

If you use the Service for a company or another person, you confirm that you are allowed to accept these Terms for them.

Our Privacy Policy and Cookie Policy explain how we handle personal data. They are separate from these Terms.

VizzBees is an online tool that uses artificial intelligence to make assets for games and channels from your text and reference images. This includes thumbnails, icons, textures, clothing templates, character art, banners, editable Roblox interface layouts, sound effects and related tools. Generations cost credits.

To produce results we send your prompts and reference images to AI model providers and other processors. The Privacy Policy lists them.

Some features are marked as new, beta or experimental, or are available on some plans only. They may change, be limited or be removed.

VizzBees is an independent service. It is not affiliated with, endorsed by or sponsored by Roblox Corporation, Epic Games, Mojang or Microsoft, Google or YouTube, Discord, X, or any other platform named in the product. Their names and trademarks belong to their owners and are used only to describe the kind of asset a tool makes.

You must be at least 13 years old to use the Service. The Service is not intended for children under 13.

If you are under 18, you may use the Service only if a parent or legal guardian has read and agreed to these Terms for you, including for any purchase. In the European Union, a parent or guardian must also consent to the processing of your personal data if you are below the age at which you can consent on your own in your country (15 in France; between 13 and 16 in other member states). Parents and guardians are responsible for the use of the Service by the minors in their care.

• Give accurate information and keep your email up to date.
• Keep your login details secret. You are responsible for what happens under your account; tell us at once if you think someone else has used it.
• One person, one account. Do not create several accounts to collect free credits, trials or rewards, and do not sell, rent or share your account.

Creating an account is free. The Free plan includes a small monthly credit allowance and a limited set of features, as shown in the product.

To limit abuse, the free monthly credits are granted only after a one-time card verification. The verification is run by Stripe and is not a payment: nothing is charged for it. The card is saved with Stripe as your payment method and is charged only if you later start a paid plan, start a free trial that converts into a paid plan, or buy credits. A card can verify one free account only.

We may change or end the Free plan, its allowance or its features. When a change takes away something you already have, we will tell you in the product or by email beforehand when we reasonably can.

Subscriptions renew automatically

Paid plans are sold as monthly or yearly subscriptions. The price, the billing period and what the plan includes are shown before you pay. Your subscription renews automatically at the end of each period for a period of the same length, and your payment method is charged the price then in force, until you cancel.

How to cancel

You can cancel at any time from Settings in the workspace. The cancellation takes effect at the end of the period you have already paid for: you keep your plan until then and are not charged again. You can turn renewal back on before that date.

Yearly plans

A yearly plan is charged once for the year. Its credits are added to your balance month by month during the year, not all at once.

Changing plan

When you change plan, the amount due and any credit for the unused part of your current period are shown before you confirm.

Price changes and renewal pricing

If we raise the price of your plan, we will tell you by email before your next renewal, and you can cancel before the new price applies. Where we offer lower renewal prices for monthly subscribers who stay subscribed, the steps are shown in the product. They apply only while the subscription continues without interruption, and start again from the first step if the subscription ends. Yearly plans have a fixed price.

Payment, currency and taxes

• Payments are processed by Stripe. We do not receive or store your full card number.
• Prices are shown in US dollars. Your bank or card issuer may apply its own conversion rate and fees.
• Taxes such as VAT may apply depending on where you live.
• If a payment fails, we may retry it, and we may pause or end the plan if it stays unpaid.

We may offer a free trial of a paid plan. Its length and the credits it includes are shown when you start it. A trial needs a verified card and is available once per person.

Unless you cancel before the trial ends, it becomes a paid monthly subscription at the price shown when you started, and your payment method is charged. Trial credits you have not used by then expire.

• The number of credits an action costs is shown before you confirm it. Costs and temporary lower prices can change; the cost shown at the moment you generate is the one that applies.
• Credits are used when you start a generation. If a generation fails because of an error on our side, the credits are returned to your balance. If that did not happen, write to us.
• Credits you have received stay in your balance while your account is open, including after you cancel a plan. Credits from a free trial are the exception: they expire when the trial ends. If we ever set an expiry for credits granted in the future, we will announce it first, and it will not shorten credits you have already paid for.
• Credits are a right to use the Service. They are not money, have no cash value, cannot be transferred or resold, and are not refunded except as these Terms or the law provide.
• Credits can also be bought as one-time packs. Bonus credits from referrals, rewards, promotions or support are subject to the conditions shown with them, and may be removed if they were obtained through abuse.
• In a shared folder, generations made by invited members are paid from the folder owner’s credits, within the limits shown in the product.
• If a payment is refunded, reversed or disputed, the credits that payment granted are removed. This can leave a negative balance that later credits fill first.
• Credits are lost when an account is deleted.

Right of withdrawal for consumers in the EU, EEA and UK

If you buy as a consumer, the law gives you 14 days to withdraw from a purchase made online. Credits are made available as soon as you pay, so by buying you ask us to start the Service immediately. To the extent the law allows, you acknowledge that once you use credits from that purchase, the right of withdrawal no longer applies to it.

Our refund policy

• A purchase is refunded on request within 14 days if none of its credits have been used.
• Once credits from a purchase have been used, it is not refunded, in full or in part.
• Renewals are not refunded. This includes the first charge after a free trial: cancel before the trial ends to avoid it.
• Send refund requests to support@vizzbees.com.

This policy applies in addition to your legal rights and does not limit them. In particular, it does not affect the legal guarantees a consumer has when a digital service is faulty or not as described.

Payment disputes

If you think a charge is wrong, contact us first so we can fix it. Opening a dispute with your bank for a charge you authorised, or using a payment method without permission, may lead to the suspension of the account while it is reviewed.

Definitions

• Prompt: any text, image, audio or other input you give the Service, including reference images.
• Output: any image, layout, sound or other result it produces.

Your prompts

You keep your rights in your Prompts. By submitting a Prompt you confirm that you own it or have the permissions needed to use it, including for any image you upload, and that it does not break the law or anyone’s rights.

Your outputs

VizzBees does not claim ownership of your Outputs. As between you and VizzBees, and to the extent the law allows, they are yours, and you may use them, including commercially, subject to these Terms.

Outputs are produced automatically by AI. They are not guaranteed to be unique: other users may receive similar or identical results. In some countries, content made by AI may not be protected by copyright, or only in part.

Licence you give VizzBees

You give VizzBees a non-exclusive, worldwide, royalty-free licence to host, process and display your Prompts and Outputs in order to:

• run the Service and show you your own work;
• keep the Service secure, prevent abuse and handle support;
• maintain and improve the Service.

This licence does not transfer ownership of your content.

Publishing to the public gallery is optional. When you publish an Output, the image and your username are visible to everyone, including people who are not signed in. If you allow remixing, other users can open the full-size image and use it as a reference for their own generations.

For as long as an Output stays published, you give VizzBees a non-exclusive, worldwide, royalty-free licence to host, reproduce and display it on the Service, including its public pages, and when presenting the Service. Publish only work you have the right to share. You can remove a published item from the gallery at any time. We may remove items that break these Terms.

If you connect your Roblox account, VizzBees uploads assets to it only when you ask, using the permissions you grant, which you can withdraw at any time. You remain responsible for what is uploaded and for following Roblox’s terms and community standards. Moderation, fees and other decisions made by Roblox are Roblox’s own.

You must not use the Service to create, upload or share:

• Pornographic or sexually explicit content.
• Any sexual, exploitative or otherwise harmful content involving minors.
• Content that threatens, harasses or incites violence or hatred against people.
• Content that is illegal or promotes illegal activity.
• The image, likeness or personal data of a real person without their permission.
• Material that infringes someone else’s copyright, trademark or other rights.
• Content meant to deceive, such as impersonation or scams.

You must also not:

• Try to get around safety filters, usage limits, plan restrictions or payment.
• Use automated means to create accounts, scrape the Service or generate at scale, or resell access to it.
• Interfere with the Service or try to access accounts or systems that are not yours.

Automated filters block some requests, but they do not review content for legality or for intellectual property. You are responsible for your Prompts and for how you use Outputs. We may block a request, remove content, or suspend an account that breaks these rules.

If you believe content on the Service infringes your rights or is illegal, write to support@vizzbees.com, in English or French, with: a link to the content or a clear description of where it is, why you consider it unlawful or infringing, and your name and contact details. For a copyright complaint, also identify the work concerned and confirm that you are the rights holder or act for them.

We review notices and may remove the content. Accounts that repeatedly infringe may be closed.

Outputs are generated by artificial intelligence and are provided as they come. They can contain mistakes, unexpected text or details, and may resemble existing works, characters or brands. VizzBees does not guarantee:

• results such as clicks, views, players or revenue;
• that an Output will be accepted by a platform, or will follow its rules;
• that an Output is accurate, original or free of others’ rights.

Check every Output before you use or publish it, including against the rules of the platform where it will appear. VizzBees does not give legal advice.

We work to keep the Service running, but we do not promise that it will be uninterrupted or free of errors. It may be unavailable during maintenance, updates or incidents, and usage limits apply to each plan.

We may change the Service, including by adding, changing or removing features. If we end the Service or a paid plan altogether, we will give reasonable notice and refund the unused part of any subscription period you have already paid for.

You can delete your account at any time from Settings. Deleting it ends any subscription at once, without a refund for the remaining period, and removes your credits. Some records are kept for a limited time where the law or our Privacy Policy requires.

We may suspend or close an account that seriously or repeatedly breaks these Terms, that is used for fraud or abuse, or where the law requires it. When we reasonably can, we tell you why and give you the chance to respond. If an account is closed for breaking these Terms, payments already made are not refunded, except where the law requires.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud, for gross negligence or wilful misconduct, or any other liability that cannot be excluded or limited by law.

Subject to that, and to the maximum extent permitted by law:

• VizzBees is not liable for indirect or consequential loss, or for loss of revenue, profits, data, business or reputation.
• VizzBees is not liable for decisions made by third-party platforms about your content or account, or for loss caused by events outside its reasonable control.
• VizzBees’s total liability to you is limited to the amount you paid for the Service in the 12 months before the claim.

If you are a consumer, these limits apply only as far as the law of your country of residence allows. They do not remove rights you cannot give up by contract.

If you use the Service in the course of a business or professional activity, you agree to compensate VizzBees for claims by third parties, and the reasonable costs that result, arising from your Prompts, from the content you publish, or from your use of the Service or of Outputs in breach of these Terms or of the law.

If you are a consumer, you are responsible for loss you cause VizzBees by breaking these Terms, as the law provides.

Nothing in these Terms limits the mandatory rights you have as a consumer under the law that applies to you.

These Terms are governed by the laws of France. If you are a consumer living in the European Union, you also keep the protection of the mandatory rules of the country where you live, and you may bring a claim in the courts of that country where the law gives you that right.

If something goes wrong, write to support@vizzbees.com first: most problems can be solved that way.

We may update these Terms, for example when the Service or the law changes. The date at the top of this page shows the latest version. For changes that materially affect your rights or obligations, we will tell you by email or in the product at least 15 days before they take effect. If you do not agree, you can cancel your plan or delete your account before that date. Using the Service after the changes take effect means you accept them.

• If a part of these Terms is found to be invalid or unenforceable, the rest continues to apply.
• If we do not enforce a right straight away, we can still enforce it later.
• These Terms, with the plan details shown at purchase, are the whole agreement between you and VizzBees about the Service.
• You may not transfer your rights under these Terms to someone else. VizzBees may transfer its rights and obligations as part of a reorganisation or a sale of the business, provided your rights are not reduced.
• Neither of us is responsible for a failure caused by events outside our reasonable control.
• We send notices to the email address on your account. You can reach us at support@vizzbees.com.

Questions about these Terms can be sent to support@vizzbees.com.